You can register an Email for your GROW account.

Click here to check out the detailed guide for registration.

Please send an email via support@grow3.io indicating your intention of opening a business account. The GROW team will send you documents needed for opening a business account.

To create business accounts, verification is a must. Businesses will be required to submit a certain set of documents to complete the verification process and the time to complete the process would depends on the paperworks prepared for the verification process.

Click on [My Page] at the bottom and enable [Biometric Auth] on the menu. You can login with the Fingerprint or Face-ID set-up in the device. Please check if your Fingerprint or Face-ID is registered on your mobile device.

1. Please click on "Forgot Password?" on log-in page, and input the registered email account.

2. Process email verification, and create a new password.

Please note that for security purposes, withdrawal will be blocked for 24 hours after password reset.

If users keep failing to log in to the GROW app, please check out the followings:

1. Check out the network condition. In most cases, Network environment affects the functionality of mobile apps.

2. If users are 100% positive about the network condition, please reinstall the GROW app and do not leave the GROW app on the first launch until the internal update reaches100%. In rare instances, the GROW app may fail to finish the update if users multitask with other apps during the update.

If you experience the same problem again, please take a screen-recording of the point where you are experiencing the problem, and send it to our support email (support@grow3.io) with your device information.

[Device info]

- Brand name of the device:

- OS version:

You can check out the list of countries NOT supported by GROW:

<List of countries>

Albania

Barbados

Botswana

Burkina Faso

Cambodia

Cayman Islands

Democratic People’s Republic of Korea

Democratic Republic of the Congo

Ghana

Iran

Jamaica

Libya

Mauritius

Morocco

Myanmar

Nicaragua

Pakistan

Panama

Senegal

Singapore

Somalia

South Sudan

Sudan

Syria

Uganda

Yemen

Zimbabwe

Click on Mypage > Security > Terminate Account