Question 1

How can I create wallets under the Flexible tab?

Accepted Answer

There are two ways to create wallets. You can choose either of the followings:  
1. Load [Flexible] tab 
2. Click on [+] button on the right side. 
3. Choose a kind of coin you would like to deposit. 
4. Click on [Create Deposit Address].

1. Open the GROW app, and click on [Deposit]  
2. Select coin you would like to deposit.  
3. Click on [Create Deposit Address].

Question 2

What Blockchain networks does GROW support?

Accepted Answer

GROW currently supports BTC, ERC20, XRP and BEP20 networks for Flexible and Fixed Earn products. GROW also supports blockchain networks for BABY, ICX, and ASTR for staking.

Question 3

What are the minimum & maximum eligible deposit amounts for the Flexible and Fixed Earns?

Accepted Answer

There are no minimum/maximum deposit amounts that can be deposited.

There are minimum/maximum deposit amounts for Flexible Earns.
BTC: Min 0.003 Max 3 (same with BTC BSC)
ETH: Min 0.1 Max 100 (same with ETH BSC)
USDT/USDC/DAI: Min 100 Max 100,000 (same with USDT/USDC BSC)
XRP: Min 1 Max 600,000

For Fixed Earn products, the required minimum deposit amounts are the same as Flexible Earns while there are no Maximum deposit amounts.

Question 4

How can I create wallets under the Staking tab?

Accepted Answer

There are two ways to create wallets. You can choose either of the followings: 
1. Load [Staking] tab 
2. Click on [+] button on the right side. 
3. Choose a kind of coin you would like to deposit. 
4. Click on [Create Deposit Address].

1. Open the GROW app, and click on [Deposit] 
2. Select coin you would like to deposit. 
3. Click on [Create Deposit Address].

Question 5

How can I deposit coins to my GROW account?

Accepted Answer

1. Create deposit wallet on GROW first. 
2. Load [Account] tab and click on [Deposit] button. 
3. Select coin you would like to deposit. 
4. You will be able to copy your wallet address by clicking on [Copy] to transfer your assets.

Question 6

How long does it take to transfer my asset to GROW?

Accepted Answer

It depends on the Transaction network conditions. But basically there is no delay on transferring your crypto assets to GROW.

Question 7

What is the minimum / maximum amount required for Fixed savings?

Accepted Answer

There are no maximum deposit amounts that can be deposited.

There are minimum deposit amounts for Fixed Earns. 
BTC: Min 0.003 (same with BTC BSC) 
ETH: Min 0.1 (same with ETH BSC) 
USDT/USDC/DAI: Min 100 (same with USDT/USDC BSC)
XRP: Min 200